{"id":61638,"date":"2021-12-14T07:17:41","date_gmt":"2021-12-13T21:17:41","guid":{"rendered":"https:\/\/thecareeracademy.com.au\/?post_type=product&#038;p=61638"},"modified":"2026-03-19T15:04:05","modified_gmt":"2026-03-19T03:04:05","slug":"certificate-reception-office-support","status":"publish","type":"product","link":"https:\/\/thecareeracademy.com.au\/product\/certificate-reception-office-support\/","title":{"rendered":"Certificate in Reception &#038; Office Support"},"content":{"rendered":"<p><style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style>\n<\/p>\n<h2>CAREER BENEFITS<\/h2>\n<ul>\n<li>Gain an edge at interviews with formal certification<\/li>\n<li>Approach all verbal &amp; written tasks ethically &amp; professionally<\/li>\n<li>Comprehensive learning across ten weeks &#8211; at your own pace<\/li>\n<li>Receive an employer-recognised qualification to add to your CV<\/li>\n<li>Gain a working understanding of Microsoft Word, Excel &amp; Powerpoint<\/li>\n<li>Learn essential principles of verbal &amp; written business communication<\/li>\n<\/ul>\n<p><a href=\"#course-guide\"> Get full course guide &amp; module details <\/a><\/p>\n<h2>COURSE CONTENTS<\/h2>\n<p>The Certificate in Reception &amp; Office Support comprises the following 11 courses;<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Role of a Receptionist<\/li>\n<li>Effective Business Communication<\/li>\n<li>Introduction to Microsoft Word<\/li>\n<li>Time Management, Ethics and Professionalism<\/li>\n<li>Organise Schedules<\/li>\n<li>Office Organisation and Procedures<\/li>\n<li>Workplace Health and Safety<\/li>\n<li>Customer Service Skills<\/li>\n<li>Customer Relationship Management<\/li>\n<li>Using Microsoft Excel<\/li>\n<li>Dealing with Invoicing, Credit Policies and Cash Management<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2 style=\"color: inherit;\"><strong>Get all the info you need<\/strong><\/h2>\n<ul>\n<li>Course duration, qualifications and module details<\/li>\n<li>Pricing and payment options<\/li>\n<li>Compare other related courses<\/li>\n<li>Receive a <strong>free course consultation<\/strong><\/li>\n<\/ul>\n<p>\n<a style=\"margin: 1em;\" href=\"tel:+1800837550\">Call us now<\/a><\/p>\n<p><!-- [if lte IE 8]>\n<![endif]--><\/p>\n<p>Your information is safe with us. By submitting this form, you agree to our <a href=\"\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> <\/p>\n<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\n<p> <img decoding=\"async\" src=\"https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-1024x1024.png\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-1024x1024.png 1024w, https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-300x300.png 300w, https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-150x150.png 150w, https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-768x768.png 768w, https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-600x600.png 600w, https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1-100x100.png 100w, https:\/\/thecareeracademy.com.au\/wp-content\/uploads\/2022\/12\/refresh04-1-1-1.png 1080w\" alt=\"\" width=\"800\" height=\"800\" \/><\/p>\n<h3>Frequently<br \/>\nAsked<br \/>\nQuestions<\/h3>\n<p><style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-accordion{text-align:start}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\n<p> <a tabindex=\"0\">How do I enrol?<\/a><\/p>\n<p>There are no entry requirements or prerequisites to enrol on this course. You can enrol online directly by clicking \u201cEnrol Now\u201d and following the prompts. Alternatively, you can enrol over the phone with our friendly student advisors \u2013 call <a href=\"tel:1800 837 550\">1800 837 550<\/a> or email <a href=\"mailto:info@thecareeracademy.com.au\">info@thecareeracademy.com.au<\/a><\/p>\n<p><a tabindex=\"0\">How much does this course cost?<\/a><\/p>\n<p>This course costs $995 + GST or only $25 per week on a no-deposit, interest-free payment plan. <a href=\"https:\/\/thecareeracademy.com.au\/cart\/?add-to-cart=61638\">Click here to get started now.<\/a><\/p>\n<p><a tabindex=\"0\">How long is this course?<\/a><\/p>\n<p>This course takes approximately 140 hours, and you\u2019ll have up to 6 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week, but if life gets busy, you can apply for a course extension if you need more time.<\/p>\n<p><a tabindex=\"0\">What job can I get once I have completed the qualification?<\/a><\/p>\n<p>Upon completing this course, you could obtain work as a Receptionist.<\/p>\n<p>Contact a friendly student advisor on 1800 837 550 to learn about potential career outcomes and where our courses could take you. Employers often approach The Career Academy looking for students and advertise jobs in our Career Centre, which you can access once enrolled. You\u2019ll also receive a FREE CV review.<\/p>\n<p><a tabindex=\"0\">How does online learning work?<\/a> <\/p>\n<style>.elementor-107087 .elementor-element.elementor-element-7e53d81{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--background-transition:0.3s;}.elementor-107087 .elementor-element.elementor-element-13096a2 .elementor-wrapper{--video-aspect-ratio:1.77777;}<\/style>\n<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\n<\/p>\n<p>Your course is delivered through our online learning platform, which you can access from any web browser 24\/7 to work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the necessary resources at your fingertips. There are no set course start dates; you can start whenever you are ready, and your tutors and student services will check in on your progress and help you every step of the way.<\/p>\n<p><b>Watch this video to see how online learning works:\u00a0\u00a0<\/b><\/p>\n<p><style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video .elementor-wrapper{aspect-ratio:var(--video-aspect-ratio)}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{height:100%;width:100%;display:flex;border:none;background-color:#000}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-wrapper{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .elementor-open-inline .elementor-custom-embed-image-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background-size:cover;background-position:50%}.elementor-widget-video .elementor-custom-embed-image-overlay{cursor:pointer;text-align:center}.elementor-widget-video .elementor-custom-embed-image-overlay:hover .elementor-custom-embed-play i{opacity:1}.elementor-widget-video .elementor-custom-embed-image-overlay img{display:block;width:100%;aspect-ratio:var(--video-aspect-ratio);-o-object-fit:cover;object-fit:cover;-o-object-position:center center;object-position:center center}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-custom-embed-image-overlay{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-custom-embed-image-overlay img{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\n<p> <a tabindex=\"0\">Do you have a money back guarantee?<\/a><\/p>\n<p>Absolutely! You\u2019ve got an 10-Day cooling-off period (trial period) at the start of your course. Take that time to review all your learning material and get a feel for online learning. If you decide the course isn\u2019t for you within the trial period, you\u2019ll get a full money-back guarantee*.<\/p>\n<p><a tabindex=\"0\">What qualifications does a receptionist need?<\/a><\/p>\n<p>\u00a0A Career Academy Certificate in Reception &amp; Office Support certificate will show employers that you have the necessary skills to function in administrative environments.<\/p>\n<p><a tabindex=\"0\">Do you allow Recognition of Prior Learning for this qualification?<\/a> Absolutely! If you have prior experience or qualifications that cross over to some of the modules in this course, you can apply for recognition of prior learning (RPL). This allows you to be recognised and credited to certain modules, meaning you can reduce the number of modules you need to study, whilst still getting the full qualification. <a href=\"https:\/\/thecareeracademy.com.au\/recognition-prior-learning-experience\/\">Click here to find out more about RPL<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<h2 style=\"color: #a5cf1b; margin-bottom: 8px;\">Build Reception and Office Support Skills Employers Value<\/h2>\n<p style=\"margin: 0 0 10px; color: #ffffff;\">The Certificate in Reception and Office Support gives you practical skills for front desk and office support work. You will learn common office procedures, professional communication, customer service, and customer relationship management. You will also build confidence with scheduling, invoicing basics, and everyday tools like Microsoft Word and Excel.<\/p>\n<ul style=\"list-style-type: none; padding-left: 0; margin: 12px 0 16px; color: #ffffff;\">\n<li style=\"margin: 6px 0;\"><span style=\"color: #a5cf1b;\">\u2713<\/span> Learn reception and admin essentials including organisation, workplace practices, and communication<\/li>\n<li style=\"margin: 6px 0;\"><span style=\"color: #a5cf1b;\">\u2713<\/span> Build strong customer service and customer relationship management skills<\/li>\n<li style=\"margin: 6px 0;\"><span style=\"color: #a5cf1b;\">\u2713<\/span> Develop confidence with schedules, invoicing basics, Word, and Excel<\/li>\n<\/ul>\n<p style=\"margin: 0; color: #ffffff;\">Enrol today and build office support skills you can use straight away.<\/p>\n","protected":false},"featured_media":140377,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[3542,37,218,3620,3605],"product_tag":[],"class_list":{"0":"post-61638","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-404-discount","7":"product_cat-administration","8":"product_cat-course-bundle","9":"product_cat-product-template-top-50","10":"product_cat-tca","12":"first","13":"instock","14":"sold-individually","15":"taxable","16":"shipping-taxable","17":"purchasable","18":"product-type-simple"},"bundled_by":["61696","61725","56104"],"bundle_stock_status":"instock","bundle_stock_quantity":null,"bundle_virtual":false,"bundle_layout":"","bundle_add_to_cart_form_location":"","bundle_editable_in_cart":false,"bundle_sold_individually_context":"","bundle_item_grouping":"","bundle_min_size":"","bundle_max_size":"","bundle_price":[],"bundled_items":[],"bundle_sell_ids":[],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Become a certified receptionist or PA in just ten weeks! 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